FREQUENTLY ASKED QUESTIONS
Please read our FAQ for all questions related to our service
If you have made an order over $99, you will receive Free Shipping. If you are under $99, USA orders are $10, and Canadian orders are $10
We accept Major Credit Cards, Paypal, Venmo, Zelle, Cash App, E Transfer, and as well Cash. Please check out all options at checkout and see what payment options give you free seeds on your order!
Delivery is estimated between 2 to 10 days depending on your location. We do provide tracking on orders.
We go the distance with your browsing and purchase being secured by HTTPS with 2048 bit encryption. We delete all of the transactions on our site daily, and keep no records of browsing or transactions.
Once you order you will receive a confirmation email to confirm your order. Then you will receive an email to confirm when your order will be shipped. All orders are shipped within 24 hours. Please note that if you do not see your email, check junk email or spam in case our email has gone there. Thanks!
Yes you will receive an invoice by email as well you are welcome to login into your account and view your order.
If you are in the USA your charge will be in US Dollars. If you are ordering from Canada your charge will be in Canadian Dollars.
Yes all our orders are shipped discreetly with no labels on the front of the package. We want all our customers to be able to buy in privacy.
We buy from many top breeders all around the world. Each breeder we buy from are tested and hand selected to make sure our customers receive the best quality seeds. If you are looking for breeder information, please send us an email and we can let you know where your strain of interest comes from.
Our refund policy is based on a couple conditions. One if your order is received fully damaged we will resend you a new order free and or refund your order. Two if your product did not germinate following our full guide we will refund your product and or send more seeds to help.
Have a question to ask about your order or our products?
We are available 7 days a week 24 hours per day for all your questions and needs.
If you have immediate questions just simply look below to the bottom right and you will find our chat button. Simply click on that and a real agent will answer you. We do not use chat bots so make good use of our chat service.
If you are looking for questions in regards to growing and or previous orders, please email our head office staff to:
[email protected]
[email protected]
We will get back to you right away 7 days a week to make sure your needs are accommodated.
Thank You for your support!